ATA Accounting and Taxation Services are designed to help make your life easier and provide you with solutions for your personal, business or company tax. We use our experience and knowledge to ensure that you are getting a premium accounting service.
We firmly believe in, and practice, a Holistic approach to looking after your financial affairs and work closely with other professionals such as lawyers, bankers, finance brokers, financial planners and more to bring a complete picture together for you – we call it “putting the jigsaw puzzle together”. After all, one shouldn’t tell the left arm what to do without knowing what the right arm is doing.
If you are looking to work with a local accounting firm that takes the time and effort to truly understand your requirements and offers valuable advice and solutions that work for you and your business or organisation Australia wide then take the opportunity and contact us.
We are required to disclosure any matter that could significantly influence your engagement decision, or continuous engagement to provide a tax agent service.
The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here: https://www.tpb.gov.au/public-register.
If you have a complaint about our Tax Agent services, you will need to contact your Accountant in the first instance with details by email. If they are unable to resolve your complaint within 3 business days, please contact Stuart Webley (Director) or James Wilson (Director) by email.
Your complaint will be investigated by a Director or staff member who is not involved in the subject matter of the dispute where possible. We will provide you with email acknowledgement of receipt of your complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint with 14 days and will outline the dispute resolution process.
If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.
